Privacy Policy

Veterans Film Festival Privacy Policy  relates to personal information collected by this Company only.

Collecting Information

Any information collected from you is done so in relation to enquiries, orders or complaints in your interactions with Veterans Film Festival – in which case you have provided your information of your own volition, and these details are stored as part of normal business communications.

We use Ferve for processing of online orders and as such information you provide to Ferve is not covered by the Veterans Film Festival Privacy Policy. For more information, you can read the Verve Privacy Policy.

Use of Information

Information provided by you is not passed to third party marketing agencies.

Should the situation arise where we need to approach a third party in relation to your personal details, we will contact you beforehand.

Where and when required to do so by law Veterans Film Festival will provide your details to relevant third parties.

We will, from time to time, send existing customers newsletters and promotional mail-outs – unless we have been requested not to.

If at any time you wish to unsubscribe from our newsletter and promotional mail-outs, you may do so online through our website (using the ‘unsubscribe’ tab in the Newsletter section); by email to info@veteransfilmfestival.com; If for some reason our automated system does not ‘unsubscribe’ you at the first instance, please alert us as soon as possible.

Storage of Information

Veterans Film Festival will take all reasonable and practicable steps to ensure that your personal information is properly protected from misuse or loss, and unauthorised access, modification or disclosure.

If at any time our systems are breached we will immediately attempt to inform any and all who may be impacted.

Cookies

The analytics systems used by the Veterans Film Festival use cookies to gather information regarding visitor activity on our website. This is not used to identify personal details but is collated into aggregate results in order to evaluate and improve our services. When you use our website, some information is logged automatically, such as your computer’s operating system, Internet Protocol (IP) address, access times, browser type, pages visited and audio listened to. We use outside entities to perform these services.

Popular browsers will usually give users a level of control over cookies.
You can set your browsers to accept or reject all, or certain, cookies. You can also set your browser to prompt you each time a cookie is offered.
Most cookies are easy to delete, and the Help function within your browser should tell you how. Some digital services may not load properly or function as intended if cookies are disabled, however it is up to you to determine the balance of convenience and computer privacy that you are comfortable with.

Queries or Complaints

Should you have any queries or complaints in relation to how your personal information is stored or used, please contact us: info@veteransfilmfestival.com

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